What to report

Concerns or occurrences involving any aircraft registered/operated in Macao or organization providing services to aircraft registered/operated in Macao, can be reported with MACCARES. Examples include:

1. An occurrence or circumstance that affects aviation safety;

2. A procedure, practice or condition which endangers, or, if not corrected, would endanger, aviation safety, such as:

1. poor training, behaviour or attitude displayed by aviation related entity, such as an aircraft operator, airport operator, air traffic control service provider, ground handling service provider or refueling service provider etc;

2. insufficient qualifications or experience of employees of aviation related entity;

3. scheduling or rostering that contributes to the fatigue of employees of aviation related entity;

4. an aviation related entity bypassing safety procedures because of operational or commercial pressures;

5. inadequate airport facilities for safe operations;

6. unsafe passenger, baggage or cargo management;

7. inadequate air traffic or weather information;

3. Non-compliance with regulations or requirements;

4. Any other matter that endangers, or could endanger, aviation safety.