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Performance Pledge Indicators

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Performance Pledge

Services Time Guaranteed
Flight approval Non-Scheduled Services 3 working days (1)
Scheduled Services 15 working days (1)
Surcharge Filing   3 working days (1)
Pilot License Issuance 5 working days (1)
Renewal 2 working days (1)
Air Traffic Controller License Issuance / Renewal  5 working days (1)
Student License 
Issuance / Renewal
5 working days (1)
Flight Operations Officer License Issuance / Renewal  5 working days (1)
Examination Pilot License Examination  Exam result is available in 5 working days
Air Traffic Controller License Examination  Exam result is available in 5 working days
MAR-66 Aircraft Maintenance Engineer Examination  Exam result is available in 10 working days
Dangerous Goods Permit 10 working days (1)
Air Operator Certificate Issuance 10 working days (1)
Renewal 45 working days (1)
Flight Simulation Training Device User Approval Issuance 60 working days (1)
Renewal 30 working days (1)
MAR-145 Maintenance Organization Approval Issuance 70 working days (1)
Renewal 24 working days (1)
Variation 70 working days (1)
Certificate of Airworthiness of Aircraft Issuance  70 working days (1)
Renewal  20 working days (1)
Registration of Aircraft  30 working days (1)
MAR-66 Aircraft Maintenance Engineer license Issuance  40 working days (1)
Renewal  20 working days (1)
Variation  40 working days (1)
Export Certificate of Airworthiness for Aircraft 20 working days (1)
MAR-147 Maintenance Training Organization Approval Issuance 70 working days (1)
Renewal 24 working days (1)
Variation 70 working days (1)
Aircraft Station License Issuance 70 working days (1)
Renewal 20 working days (1)
Variation 70 working days (1)
Aircraft Noise Certificate 70 working days (1)
Application of Modification for Aircraft 20 working days (1)
Application of Repair for Aircraft 20 working days (1)
Certificate of Utilization of Airport Facilities 45 working days (1)
Application for an Activity that Affects Flight Safety 10 working days (1)
Obstacle Analysis and Approval 30 working days (1)
Application for Use of Aeronautical Radio Frequency 45 working days (1)
Receive and Forward Complaints 14 working days (1)

Notes:

1.  The time guaranteed commences from the next day following the day of submission of all documents.

 

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