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For ticket refund, change of flight date or compensation, such requests should be made directly to the airlines

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For ticket refund, change of flight date or compensation, such requests should be made directly to the airlines   2015-10-15

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For ticket refund, change of flight date, or for any reason that a passenger wishes to ask for compensation in case of flight delay or cancellation, the handling of such requests is commercial operation. The airlines will process the requests in accordance with the booking terms and the organizational policies. AACM does not interfere in the commercial practices. (Wechat ID: MacaoCAA)

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