05-06-2020 Friday 08:42

Make a Report

Online reporting
You may submit a MACCARES report online.

Submit report online

By post or email
You may also submit a report by completing the MACCARES reporting form. The form is available in the AACM Office and Macau International Airport. It may also be requested by contacting the APIG at Tel: (853) 87964171 or email: maccares@aacm.gov.mo. Alternatively, you may download the PDF form from our website and print it on an A4 size paper (print on both sides). No stamp or postage is needed for posting in Macao.

Download PDF Reportig Form

Completed MACCARES report can be submitted by post or by email:

Address: Accident Prevention and Investigation Group
Alameda Dr. Carlos D’Assumpcao, 336-342,
Centro Comercial Cheng Feng, 18 andar, Macau


If you want to post the MACCARES report outside Macau, simply put the completed report in a sealed envelope with valid postage and send it to the APIG at the above address.

Please make sure the name and the mailing address are completed correctly so that the report can be returned to the reporter after processed. Anonymous report is not encouraged. This is to ensure that the APIG can contact the reporter to obtain or clarify information when necessary, and to discourage false report.